Service & Support

Global Service & Support to optimize your deployment and service offering

Zhone is staffed with knowledgeable experts who solve your product concerns, provide support documentation, and arrange installation and maintenance services.

Technical Assistance Center (TAC)

The Zhone Technical Assistance Center (TAC) is staffed 24 hours a day, 7 days a week with experienced support engineers.

Documentation & Downloads

Zhone provides a comprehensive online library of documentation, training, and product information. The online library gives you immediate access to reference information, fast answers to questions, and other useful information to help you expand your knowledge and expertise.

Training

Zhone offers instructor-led classroom courses as well as live online training via the Internet. It's easier than ever to learn the core principles and key procedures to become Zhone -proficient.

Installation & Extended warranty Services

Zhone Installation Services provides world-class solutions that meet our customers' deployment requirements.


Zhone's Single Line Multi-Service architecture (SLMS™), allows carriers to concurrently deliver voice, new premium data and video services over copper or fiber access lines.
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