Software Increment Release Notes ================================ Increment ID: I42A1800 Release: AN18 Date created: 07-17-2005 Increment Type: APU Title: Recover from Line Card loading issues after applying an ESUP. ---------------------------------------------------------------------- This Increment addresses the following issues. See below for more details. 1. Recover from Line Card loading issues after applying an ESUP. ---------------------------------------------------------------------- 1. Recover from Line Card loading issues after applying an ESUP. * Description: When applying an Emergency Supplemental UPdate (ESUP) to the AccessNode, the NT4K67 and NTNP41 cards could fail to load. Common ESUP loads applied to the AccessNode are the "SL" load context for Extension in Use (EIU) Loop Start Residential (LSR) issues, and the "LR" load for Electronic Business Sets (EBS) that are ringing too loud. A LC308 line card log will be generated by the AccessNode indicating that there has been a "Communication Error" when attempting to load the new linecard load. The line will be left in a total fail condition, and will not provide service until the linecard context is set back to the original context. * Pre-Increment Impact and work-around: Incremental line card ESUP loads may fail to load even though they are properly placed and provisioned based on ESUP application notes delivered with the ESUP loads. GSS intervention would be needed to get the loads to apply. ---------------------------------------------------------------------- Increments Needed: ---------------------------------------------------------------------- Increment I01A1800 through I41A1800 need to be successfully applied prior to the application of this increment. ---------------------------------------------------------------------- Loads Affected: ---------------------------------------------------------------------- After successful application of this increment, the APU loads will be: ACCL18BC ATBL18BC ---------------------------------------------------------------------- Special Instructions: ---------------------------------------------------------------------- If a special ESUP load had been applied to the AccessNode prior to the installation of this increment, a line could still fail to load and generate an LC308 log indicating "Communication Error". In this case, the telco technician must re-issue the SETDFTID command in order for the ESUP load to be successfully found and delivered to the circuit. Once this SETDFTID command has be re-issued, a LC501 log will be generated for each line indicating that the "Bad Line Card Restored". ---------------------------------------------------------------------- Installation Instructions: ---------------------------------------------------------------------- Please refer to the Incremental Software Delivery Users Guide for general installation instructions. This document may be obtained from either the AccessWeb ISD web site located on the Zhone web page at (http://www.zhone.com/cgi-bin/isd_external.cgi?AN2000), or you may request document 830-00374-01 from your Zhone Technologies Account Manager or Order Manager. Issues with this increment should be directed to Zhone Global Services and Support at 1-877-ZHONE-20 (1-877-946-6320).